International Shipping & Return Policy

Terms and Conditions

Each item in your order is sold by www.moggyelaytea.com. Those items for shipment to countries outside of India may be subject to taxes, customs duties and fees levied by the destination country. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.

Concerning each item for which Import duty fees have been calculated, you authorise www.moggyelaytea.com to designate a courier company or freight forwarder to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit your actual Import duty fees for such item. The import duty may be collected by the Courier Company on or before delivery.

Limitations

For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products may not be designed in accordance with destination country standards, specifications, and labelling requirements; and the products may not conform to destination country standards. You are responsible for ensuring that the product can be lawfully imported to the destination country. When ordering from www.moggyelaytea.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

Privacy

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs and/or postal authorities.

Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs and/or postal authorities in order to facilitate customs clearance and comply with local laws.

About Customs, Duties & Taxes:

When ordering from www.moggyelaytea.com, you’re responsible for assuring the product can be lawfully imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of India may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can’t predict what they may be. Customs policies vary widely from country to country. If customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

International Returns:

The product is a food product and not exchangeable or returnable

TERMS AND CONDITIONS

The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Aap Ki Pasand, and the terms “Visitor” and” User” refer to the users.

This page states the Terms and Conditions under which you (Visitor) may visit this website (“www.moggyelaytea.com”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request that you exit this site. The business, any of its business divisions and/or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.

Use Of Content

All logos, brands, marks, headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned or used under license by the business and/or its associate entities that feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or the site content, is strictly prohibited.

You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisations or entity’s written permission.

Acceptable Website Use

(A) Security Rules

Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mail bombing” or “crashing”, or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and/or its associate entities will have the right to investigate occurrences that they suspect involve such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

(B) General Rules

Visitors may not use the Web Site to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

Indemnity

The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of www.moggyelaytea.comor their breach of the terms.

Liability

User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.

User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.

User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company’s total liability to the User for all damages and/or losses and/or causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.

Disclaimer Of Consequential Damages

In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

All information, products and services displayed on the www.moggyelaytea.com website constitute an “invitation to offer”. Your order for purchase constitutes your “offer”, which shall be subject to the terms and conditions as listed below. The www.moggyelaytea.com website has the right to accept or reject your offer without assigning any reason thereof.

To use the www.moggyelaytea.com website belonging to www.moggyelaytea.com, you (The Visitor) have accepted the following terms and conditions given below. Reserves the right to add, delete, alter or modify these terms and conditions at any time.

You (The Visitor) are therefore advised to read carefully these terms and conditions every time you use the www.moggyelaytea.com website of Mogg Yelay Tea.

  1. We have made every effort to display the colour of our products that appear on the site as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of colour will be accurate.
  2. The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
  3. moggyelaytea.com will not be responsible for any damage suffered by users from the use of the services on www.moggyelaytea.com. This, without limitation, includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act/omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action.
  4. moggyelaytea.com will take “Full Responsibility” of your Order, if the Order has been shipped to any of the major cities, where we used “Private Courier Companies” (eg, Blue Dart, First Flight, Safex, DHL, Delivery, Shadowfax, etc.) to ship your order.
  5. The prices and availability of products are subject to change without prior notice.
  6. Requests for cancellations of orders once placed on www.moggyelaytea.com shall not be entertained.
  7. moggyelaytea.com reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment has been received. The payment shall be refunded, and the User shall be informed of the same.
  8. If a non-delivery or late delivery occurs due to a mistake by the Visitor (i.e. wrong or incomplete name or address, or the recipient not available), any extra cost spent by www.moggyelaytea.com for re-delivery shall be claimed from the User placing the order.
  9. The User agrees to give accurate, authentic and true information. www.moggyelaytea.com reserves the right to confirm and validate the information and other details provided by the User at any point in time. If any such User details are found not to be true wholly or partly, www.moggyelaytea.com has the right in its sole discretion to reject the registration and debar the User from using the services of www.moggyelaytea.com without prior intimation whatsoever.
  10. moggyelaytea.com will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user, and the onus to ‘prove otherwise’ shall be exclusively on the user. The User must exclusively use his/her card on the site.
  11. moggyelaytea.com shall not entertain any complaints after 15 days, once the order is delivered.
  12. This agreement shall be construed in accordance with the applicable laws of India. The Courts at New Delhi shall have exclusive jurisdiction in any proceedings arising out of this agreement.
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